76%
of organizations report that less than half of their CRM data is accurate and complete.
Validity, 2025
AI-POWERED DATA ENRICHMENT FOR SUGAR SELL & SUGAR SERVE
The data is already in your emails.
DeepMine uses local AI to find it
Turn customer emails into trusted CRM updates with AI that runs on your infrastructure – or in a certified cloud. Your data stays under your control.
0:000:00
53–57%
of IT leaders identify data privacy as the top barrier to AI adoption, according to multiple enterprise AI studies.
Cloudera, 2025; IBM, 2023
THE PROBLEM
Keeping CRM up to date has become a full-time job
Yet important customer updates still never make it into CRM. Your team should be spending more time with customers – not searching for missing information.
60%
of a sales rep’s time is spent on non-selling tasks, including manual CRM updates and administrative work.
Salesforce, 2026
$10,000
per rep, per year can be lost to manual CRM administration.
Mevak, 2026 (Estimate based on US salary and time assumptions)
Everyday emails. Hidden CRM updates
Customer emails can contain a new contact, a new role, or updated information.
These updates are easy to miss because they appear inside everyday conversations.
Auto reply: employee leaves the company
Thank you for your email.
I am no longer with Acme Ltd.
Best regards,
John Smith
Without DeepMine
Email is read → Request is forwarded → The outdated contact stays in CRM → The team keeps contacting the former employee.
With DeepMine
Change is detected → Approved in one click → Sugar is updated → Everyone works with the right contact.
Forwarded email with a new contact
Hi team,
Looping in Emma Brown.
She will lead the projects from our side.
Without DeepMine
Email is forwarded → New contact stays in the email → Contact is never added to CRM → The team doesn’t know the new contact exists.
With DeepMine
New contact is detected → Approved in one click → Sugar is updated → The whole team has access to the contact.
Signature with a new job title
Hi,
Please find the files attached.
Best regards,
Sarah Miller
Regional Sales Director
Acme Ltd.
sarah.miller@acme.com
Without DeepMine
Email is read → Updated signature is overlooked → CRM keeps outdated information → The team keeps using outdated customer information.
With DeepMine
Change is detected → Approved in one click → Sugar is updated → Everyone sees the latest customer details.
HOW IT WORKS
Automate the discovery. Keep the decision
DeepMine automatically discovers customer updates, but every change is reviewed and approved by your team.
1. EmailCustomer email received
2. AnalyzeAI extracts customer updates
3. ReviewReview suggested updates
4. ApproveApprove with one click
5. Update CRMApproved changes update Sugar
One workflow. Two deployment options.
Run DeepMine on your own infrastructure or with Microsoft Azure AI.
The workflow stays the same – your data stays under your control.
FEATURES
Customer updates appear in many forms
DeepMine detects them across email headers, message content, signatures, auto replies, and forwarded messages.
Hi Alex,
Thank you for the update.
Please contact Emma Brown for the next steps regarding our partnership.
She will be your primary point of contact going forward.
If you have any questions, feel free to reach out to her directly.
Best regards,
Sarah Miller
Regional Sales Director
Acme Ltd.
+44 7700 900123
sarah.miller@acme.com
Hi Alex,
Thank you for the update.
Please contact Emma Brown for the next steps regarding our partnership.
She will be your primary point of contact going forward.
If you have any questions, feel free to reach out to her directly.
Best regards,
Sarah Miller
Regional Sales Director
Acme Ltd.
+44 7700 900123
sarah.miller@acme.com
Hi Alex,
Thank you for the update.
Please contact Emma Brown for the next steps regarding our partnership.
She will be your primary point of contact going forward.
If you have any questions, feel free to reach out to her directly.
Best regards,
Sarah Miller
Regional Sales Director
Acme Ltd.
+44 7700 900123
sarah.miller@acme.com
Thank you for your email.
I am no longer with Acme Ltd.
For ongoing projects, please contact
Laura Green at laura.green@acme.com.
Best regards,
John Smith
Hi team,
Looping in Emma Brown.
She will lead the project from our side.
You can reach her at
emma.brown@acme.com.
Best,
Alex
emma-brown.vcf
Contact card attachment
Contact card attachment
- Name
- Emma Brown
- Job title
- Project Director
- Company
- Acme Ltd.
- emma.brown@acme.com
- Phone
- +44 7700 900456
PRIVACY
AI needs a foundation of trust
For organizations, that means control over data processing. For customers, it means clear and enforceable privacy safeguards.
44%
of organizations already use self-hosted or open-source LLMs
in their own cloud or on-premises environments.
Cloud Security Alliance, 2025
87%
of IT, technology, and security professionals agree that strong
privacy laws make customers more comfortable sharing data with AI.
Cisco, 2026
Keep AI within your security perimeter
DeepMine supports local and Microsoft Azure deployment, so your organization decides where customer data is processed.
Local LLM
Ollama or vLLM on your own infrastructure
-
Email content is processed inside your environment -
No customer data is sent to external AI services -
You control the models, infrastructure, and access -
Designed for strict security and compliance requirements
Microsoft Azure AI
Managed cloud deployment
-
Runs in your approved Microsoft Azure environment -
Enterprise identity, access, and security controls -
Regional processing and compliance options -
Customer data is not used to train shared foundation models
Which option fits your scenario?
Compare the two models by security, infrastructure, and operational requirements.
| Scenario | Local LLMOn-premise | Azure AICertified cloud |
|---|---|---|
| Strict regulatory or compliance requirements | Maximum control for strict internal or regulatory requirements | Suitable where approved Microsoft cloud services meet organizational requirements |
| Existing server infrastructure | Use existing servers, network controls, and internal models | No dedicated on-premises AI infrastructure required |
| Fast deployment and time to value | Faster when suitable infrastructure and AI expertise already exist | Faster when managed Azure services are already approved |
| Limited internal IT resources | Requires internal infrastructure and operational expertise | Managed infrastructure reduces operational overhead |
Swipe horizontally to compare →
MARKET COMPARISON
Why DeepMine is different
Compare how DeepMine approaches CRM data enrichment differently from traditional email synchronization solutions.
| Capability | DeepMine | Sugar Connect | GrinMark |
|---|---|---|---|
| Historical email archive analysis | Supported | — | Limited |
| Incoming email monitoring | Supported | Supported | Supported |
| Automatic reply processing | Supported | — | Limited |
| Contact extraction from signatures, headers, and forwarded emails | Supported | Limited | Limited |
| Consolidated review queue | Supported | — | — |
| Human approval workflow | Supported | — | Limited |
| Flexible AI deployment | Supported | — | — |
Swipe horizontally to compare →
FOR WHOM
Built for every role
Every role benefits differently. Explore how DeepMine fits your responsibilities.
CRM Administrator
76%
of organizations report that less than half of their CRM data is accurate and complete.
Validity, 2025
Keep your CRM clean without manual editing
Challenges
- Missing contactsNew contacts never reach Sugar.
- Outdated informationRoles, emails, and phone numbers change.
- Manual CRM maintenanceReviewing emails and updating records takes time.
How DeepMine helps
- Detects missing updatesAutomatically finds new contacts and changes.
- Consolidates suggestionsMultiple emails become one review card.
- Keeps people in controlEvery CRM update is reviewed before approval.
Sales & Marketing Manager
96%
of companies say AI is improving customer-facing operations such as support, marketing, and personalization.
Twilio, 2025
Turn customer conversations into shared CRM knowledge
Challenges
- Customer knowledge stays in inboxesImportant updates never reach CRM.
- Teams work with incomplete informationNew contacts and decision-makers are easy to miss.
- Time is spent searching instead of sellingSales and marketing teams rely on email instead of CRM.
How DeepMine helps
- Captures customer updatesDetects contacts, roles, and company changes.
- Keeps CRM continuously currentUpdates are ready for review as emails arrive.
- Creates one shared customer viewEveryone works from the same trusted CRM data.
IT & Security
75%
of consumers won’t buy from organizations they don’t trust to handle their personal data.
Cisco, 2024
Keep data safe with deployment you control
Challenges
- Security requirementsCustomer data can’t always leave your environment.
- Compliance requirementsAI deployment must follow internal policies.
- Different deployment needsNot every organization can use the same AI model.
How DeepMine helps
- Choose your deploymentRun locally or with Microsoft Azure AI.
- Keep data under your controlProcessing follows your organization’s policies.
- Fit existing infrastructureDeepMine adapts to your environment.
IMPLEMENTATION
See results before you scale
Start with your own Sugar email archive, validate DeepMine on real data,
then move to full deployment.
Archive pilot
Test a sample of your archive and measure initial extraction accuracy.
Extraction & matching
Configure AI processing, match findings with Sugar, process new emails as they arrive.
Review queue
Add consolidated review cards, bulk actions, and an audit trail inside Sugar.
Pilot rollout
Launch with one team, gather feedback, and fine-tune extraction accuracy.
Full deployment
Scale across the archive, move to production, and hand over ongoing support.
DEMO
Book a Personal Demo
We discuss your specific needs, your Sugar version, and your data environment — then show how DeepMine can work with your existing setup.
What we’ll cover
- Where your customer data comes from and how it is managed
- How DeepMine fits into your Sugar environment
- Which DeepMine deployment option best fits your infrastructure